Summary of This Role

What Part Will You Play?

• Will coordinate continued operational availability for Splunk on-prem and cloud systems.
• Will ensure data ingestion is consistent to meet audit and compliance needs, as well as to perform triage of issues, deliver business reporting, and perform near real time operational monitoring.
• Will drive data analysis and assessment of property readiness for cutover; identify shortcomings in data, if any and suggest ways to overcome these 
• Will identify technical information, server scans, log files that we can use to measure readiness – to replace manual efforts today
• Will collaborate with other teams to enhance and develop the Readiness Dashboard and reports
• Will provide application and scripting administration by setting up, configuring, and monitoring windows, Linux systems and perform basic troubleshooting and support for Application. Security or network device issues.
• Will be responsible for writing and/or modifying programming scripts as needed in order to meet requirements.
• Will provide production support to include problem resolution, technology moves, new user’s configuration and user accounts, and hardware builds operating systems, application support desktop/laptop roll-outs, administration, etc.
• Have frequent contact with customers and must maintain good customer relations as well as understand and apply the processes of project management.
• Create and maintain Service Desk SOP, TTPs, etc.
• Will design briefings, text documents, templates, and other recurring products.
• Will utilize application development and scripting knowledge to create custom internal applications, dashboards, and alerts.
• Will collaborate and consult with colleges on training and advanced use of Splunk for maximum value from the product.

What Are We Looking For in This Role?

• High school Diploma or Bachelor's Degree
• Relevant Experience or Degree in: Major in Computer Science strongly preferred, other majors considered. Willing to accept additional experience in lieu of a degree.
• 4 + years of experience in a role or similar role w/ Splunk and Cloud technology in various  environments.
• 4 + years of experience in design and troubleshooting within the Cloud technology

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position.
• Job Complexity - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.
• Supervision - Normally receives little instruction on day-to-day work, general instructions on new assignments.