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CLIENT ON-BOARDING MANAGER (POST SALES)-SQL

CHICAGO, IL

Job Description

Job Summary 
The Client On-Boarding Manager role is a unique hybrid of engineering, consulting, and technical account management responsibilities. It requires understanding clients’ marketing goals and tailoring PeopleCloud Digital Media Solutions platform to achieve those goals. Along the way, you’ll have the opportunity to solve challenging technical problems while working with some of the biggest names in advertising.

This is not a “behind the scenes” role. Once you are trained on our platform and tools, you will quickly start working directly on client issues and with our cross-functional teams. You will be involved at many stages of the client lifecycle from onboarding to campaign execution to ongoing maintenance. At the same time, you’ll have opportunities to impact how our teams work through tool development and process improvements.

Responsibilities

  • Manage and mentor up to two direct reports. Ensure the quality and efficiency of their output and serve as the primary point of escalation for your team
  • Integrate marketers into the system: design, develop, and test technical solutions based on clients’ business requirements
  • Be the technical subject matter expert and client liaison while collaborating with internal teams to drive the execution and delivery of key client initiatives
  • Identify enhancement opportunities and drive creative solutions that meet client marketing initiatives and anticipate future needs
  • Help establish best practices across the enterprise and facilitate knowledge sharing
  • Maintain client-specific codebase for campaigns
  • Test and troubleshoot integrations and technical configurations
  • Advise account teams and clients on specific features of platform or campaign setup
  • Understand revenue impact of different product options
  • Train and mentor new hires
  • Occasional travel required (approximately 1-2 days per quarter)

Qualifications

  • 6+ Years of experience in a Technical Role
  • Management experience preferred
  • Ideal candidates will have an excellent business aptitude coupled with a strong technical background
  • Excellent communication and client-facing skills, ability to convey technical aspects to a non-technical audience
  • Prior consulting experience is desirable
  • Strong attention to detail and delivery of high-quality results
  • Prefer candidates with previous digital marketing experience, especially within the Display, Mobile, or Affiliate spaces
  • High level of expertise with web technologies
  • Strong command of JavaScript/SQL and hands-on programming experience
  • Knowledge of scripting languages (shell, python) is a plus
Very competitive salary and benefits!
Great company to work for!
Full relocation package is available!
Don't miss out! Apply now and we'll be in touch immediately with more specific details, salary information and to answer any questions!!

This position does NOT provide sponsorship so please do NOT apply if you require sponsorship.  Thank You

KP Recruiting Group 
"Bringing Talent to the Marketplace"

KP Recruiting Group is a well established and very respected recruiting firm.  We have built a strong reputation as a premier resource for providing highly qualified candidates for our clients.  We are very experienced in many industries and have a wide range of clients.  We will serve as your advocate during your career search!  Let us do the work for you!  There is never a fee for our services!



 

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