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Genesys Cloud Google Dialog Flow Project Manager-Call Center Technology

Remote, Remote

Job Duties
Project Management
Work with clients to guide and assist them on their digital journey

Requirements
15+ years of experience building call center/collaboration/telephony platforms in a Cloud or On-Premises environment, particularly building application integration capabilities for CRM/ WFM platforms
Hands on experience in implementing Genesys Cloud product and building Bots using Google DF Platform and integrate with Genesys PureCloud
Experience using Google DF and REST API for building the Bots
Experience with Google dialog workflows for interaction and routing
Experience in Java
Knowledge of REST APIs
Knowledge of APIs, BFS Domain

Preferred Skills
Knowledge in Contact Center technologies (including CRM and WFM)
Experience in Agile frameworks, story boards, projects
node.js 

Very competitive salary and benefits!
Great company to work for!
Full relocation package is available!
Don't miss out! Apply now and we'll be in touch immediately with more specific details, salary information and to answer any questions!!

This position does NOT provide sponsorship so please do NOT apply if you require sponsorship.  Thank You

KP Recruiting Group 
"Bringing Talent to the Marketplace"

KP Recruiting Group is a well established and very respected recruiting firm.  We have built a strong reputation as a premier resource for providing highly qualified candidates for our clients.  We are very experienced in many industries and have a wide range of clients.  We will serve as your advocate during your career search!  Let us do the work for you!  There is never a fee for our services!



 
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