At Walmart, our customers and associates are at the center of all our efforts, and design research is one way we observe and listen to our users to make sure we are designing the best experience for their needs. As a Sr. Design Researcher, you will represent the perspective of our customers and associates to help support our strategic vision. If you are motivated to help teams understand complex areas of our business, being a Senior Design Researcher could be the fit you’ve been looking for.
You’ll sweep us off our feet if you have...
A strong working knowledge and extensive experience with both generative and evaluative research methods, and how to apply them in a fast-moving organization.
The ability to translate insight into action. You help teams understand customer needs, attitudes, and behaviors through thoughtful and actionable research. Your work informs both strategic and tactical efforts.
Knowledge of the product design process and experience collaborating with other researchers, designers, content strategists, product managers, and engineers to help transform complex problems into easy-to-use products. You recommend how to best address our research goals and questions, so your partners don’t have to.
The ability to work without close supervision but you seek out and welcome feedback from senior leaders and managers.
Ability to produce great work in short timeframes, multi-task across different projects and platforms and adapt to the ever-changing priorities of the business.
You’ll make an impact by:
Pulling from a broad toolkit of research methods, including live studies, un-moderated studies, field studies, participatory design, heuristic evaluations, and remote usability testing.
Enhancing your work by actively seeking out research and metrics from other sources to provide comprehensive recommendations that inform design and business strategy.
Working with our research partners (site analytics, consumer insights) to synthesize and leverage existing data and coordinate research efforts.
Working quickly and efficiently without sacrificing quality and knowing how to adapt to the ever-changing priorities of the Omnichannel business.
Staying up-to-date with the latest industry news and developments.
Contributing to team processes and standards to help establish best practices for research.
Having strong presentation, communication, and negotiation skills.