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Salesforce.com Engagement Delivery Lead

Hartford, CT

Salesforce.com Engagement Delivery Lead

 

Responsibility:

Brings Client context from close delivery experience, Lead delivery set-up governance & Works closely with EDP and service line delivery team/nOwns delivery management and delivery excellence by leading the design and customer requirements gathering, validation and optimization/nResponsible to set-up delivery and governance rigor and reviews operational metrics, assess risk and drive mitigation plans, review SoW / work orders/nConsults EDP at respective situations to better address delivery issues, and resolves/escalates appropriately and ensures monthly submission of C-Margin forecasts/nFocuses on technology expertise and innovation to transform delivery and ensure delivery excellence/nSupports EDP / SBU Head on prospective opportunities as needed/nAs main delivery lead, responsible for monitoring and reporting of delivery commitments to client and ensuring committed Cost-of-Delivery (CoD) to  leadership/nBrings understanding of the client environment to identify and qualify add-on and new opportunities

Must Have Skills

  • Salesforce Configuration
  • Customer Service-Healthcare
KP RECRUITING GROUP
 
KP Recruiting Group was started to create a world-wide network of multi-level, highly skilled talent; that are either experts or working to become one, in their respective fields. Our process involves focusing on the talent, skills, and experience of an individual as a key indicator of the present and future value that they will bring to any organization.

In establishing a network, we are able to forge genuine relationships with talent and gain valuable insight that allows us to understand what motivates them. This data allows us to give strategic advice to our partners as they go through the process of managing their human capital.

See our jobs and apply here: https://kprecruitinggroup.catsone.com/careers/7781-General

 
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