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The Claims Coverage & Research Director, which reports to the Head of Claims Legal Services, will advise, lead and manage a team of Claims Coverage Attorneys experienced in handling both first and third-party matters, who oversee coverage matters for multiple lines including commercial, auto, homeowner and specialty. In addition to being responsible for allocating attorney assignments, scheduling and reviews, also oversees the development and evalutation of department processes, budget and cost analyses, and metrics which includes tracking inter-departmental volume, workflow, cycle time, individual assignments, supplemental opinions, panel referrals, LOB and territory, and coordinating research projects on behalf of clients. Idenitfies, retains and monitors panel counsel and analyzes their work product to ensure quality of research and writing is consistent with the department’s prior legal decisions. Implements directives and strategies related to budgeting, hiring, and management to ensure department is aligned with organizational initiatives. Provides expert legal advice to senior executives on risks to the Claims organization. High degree of organization and efficiency with demonstrated attention to detail.
This is a remote/virtual position.
Essential Job Functions
Oversees the selection, training and evaluation of department attorneys.
Establishes goals and objectives, assists and collaborates with, and provides direction and feedback to attorneys’ and monitors progress towards set goals and objectives.
Ability to distill and articulate complex legal concepts into clear and crisp plain English that clients can readily understand and apply.
Work with clients proactively to identify risks and ensure appropriate risk mitigation strategies are employed.
Responsible for ensuring that legal advice provided to clients is handled in a consistent, efficient and effective manner that meets or exceeds department goals.
Tracks work product created by the department, including opinions and memoranda, training materials, and written guidance.
Creates a positive work environment that encourages teamwork, cooperation and collaboration utilizing roundtable meetings on high value and complex issues, providing constructive feedback, and rewards and recognition.
Communicates and oversees implementation of strategic and broader enterprise objectives.
Provides consistent, effective and timely communication of legal and strategic advice, and pragmatic solutions to clients in the Claims department, LOB leaders and senior executives regarding coverage, litigation and claims-handling matters to reduce litigation, customer complaints, and compliance issues.
Works with stakeholders and business partners to establish and refine their departments’ objectives, standards and practices.
As the primary contact for CCRU, collaborates with clients and non-Claims departments on their initiatives and projects by assessing potential risks and legal challenges and assisting in developing appropriate mitigation plans.
Works closely with the Head of Claims Legal Services in evaluating and reporting department metrics, trends and analytics.
Accountable for analyzing processes and data within the CCRU group to determine, improve, implement and recommend strategies that increase efficiencies, productivity and quality as well as to reduce risks and costs within the department. This includes implementing processes to review and approve requests for legal advice, referrals to outside counsel by the LOBs, recommendations for the initiation of litigation, and the review, approval and management of outside panel counsel and approved legal fees.
Responsible for managing requests for legal advice from the LOBs and overseeing assignments to CCRU and outside counsel.
Oversees the selection and management of panel coverage counsel.
Performs other duties as assigned.
Bachelor's degree required and law school degree (J.D.) from an ABA or SBA accredited law school as well as member in good standing of a State Bar.
Eight or more years of experience as an attorney handling matters involving complex insurance coverage, disputes and litigation and/or financial risk. Excellent written, oral and presentation communication skills. Collaborative working style with demonstrated commitment to meeting team goals. Strong interpersonal skills with the ability to network and influence others. Ability to maintain and promote relationships with clients, stakeholders, and team members. Required job duties are primarily sedentary work consisting of occasional walking, standing and lifting and/or carrying 25 lbs. maxi mum, bending, talking, hearing, driving, seeing, speaking and traveling. Three years prior management experience and an ability to lead in a team-based environment is preferred.
Our company offers a competitive salary commensurate with experience, qualifications and location
Health Savings and Flexible Spending Accounts
Paid Time Off
Paid Parental Leave
KP RECRUITING GROUP
KP Recruiting Group was started to create a world-wide network of multi-level, highly skilled talent; that are either experts or working to become one, in their respective fields. Our process involves focusing on the talent, skills, and experience of an individual as a key indicator of the present and future value that they will bring to any organization.
In establishing a network, we are able to forge genuine relationships with talent and gain valuable insight that allows us to understand what motivates them. This data allows us to give strategic advice to our partners as they go through the process of managing their human capital.
See our jobs and apply here: https://kprecruitinggroup.catsone.com/careers/7781-General