Field Service Tech-Heavy Machinery

Location: Bakersfield, CA
Date Posted: 11-26-2017
Position Summary:
Responsible for providing on-site support to customers on completed products.  This includes assisting in diagnosis, analysis and resolution of product failures and other warranty issues.
 
Essential Job Functions:
This position is responsible for all of the following:
  • Becoming familiar with Service and Warranty Department procedures and methods
  • Maintaining customer relationships in order to provide effective and efficient support in order to provide excellent resolution to product issues 
  • Traveling to customer sites to address customer service needs on a timely basis to reduce customer “down time”
  • Preliminary diagnostic and maintenance work 
  • Scheduling and maintaining company service vehicle
  • Adherence to all items listed on the “Expectations and Requirements” for the Field Service Technician
  • Notifying Service and Warranty Manager of any trends that show repeated failures in parts or procedures
  • Special projects as required
 
Other Functions:
  • Regular contact with all levels of personnel throughout the organization
  • Follow all safety policies and procedures.
 
Education/Experience Required:
  • High school diploma or equivalency preferred
  • Applicable vocational training preferred
  • Basic mechanical aptitude
  • Strong background or equivalent training in heavy mechanics, hydraulics and electrical systems preferred 
  • Ability to read engineering drawings
  • Minimum of 1 year experience in field service or heavy machinery or rig shop
  • Valid Drivers’ License (CDL class A preferred )
Very competitive salary and benefits!
Great company to work for!
Full relocation package is available!
Don't miss out! Apply now and we'll be in touch immediately with more specific details, salary information and to answer any questions!!

This position does NOT provide sponsorship so please do NOT apply if you require sponsorship.  Thank You

KP Recruiting Group 
"Bringing Talent to the Marketplace"

KP Recruiting Group is a well established and very respected recruiting firm.  We have built a strong reputation as a premier resource for providing highly qualified candidates for our clients.  We are very experienced in many industries and have a wide range of clients.  We will serve as your advocate during your career search!  Let us do the work for you!  There is never a fee for our services!



 
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