Payments Device Management Engineer

Location: Atlanta, GA
Date Posted: 07-16-2018
We are pleased to present the following job opportunity with our client!  Take a look and if you meet the requirements please submit your resume and we'll be in touch if you're a good fit!
 
As a Payment Device Management Engineer you will work closely with our client product scrum teams & maintenance engineering teams to create, validate, publish and support the payment terminal packages required to drive the pin pads. You will perform these activities leveraging the 3rd party payment terminal provider tools as well as tools built in-house. 


Primary Duties & Responsibilities:
  • Work directly with product & solutions management to determine download package requirements for desired functionality and/or resolving functional issues.
  • Work with customers to assist with device/POS/middleware integration.
  • Provide regular updates to clients as per the Run Book.
  • Communicate issue resolution with clients upon completion of trouble ticket.
  • Research and responds to client inquiries
  • Demonstrate strong analytical and problem-solving skills
  • Work on issues reported after hours.
  • Expertise in all phases of systems analysis, software development process and/or functional engineering principles.
  • Continue to work on existing tickets as per the Support Policies and Procedures Guide.
 
Required Skills and Experience:
  • 5-8 years of experience in software 5 years supporting clients on a technical help desk, preferably on payment processing applications.
  • Proficient in Windows family Operating Systems, Linux commands and Operating Systems.
  • Proficient in setting up test environments using Collis and ICC EMV testing tools
  • Proficient in setting up test environments with simulators and one or more of the required payment terminal provider (3rd party tools)
  • Proficient in maintaining Support documentation and Customer Information Repository (CIR)
  • Knowledge EMV Payment transaction flow, CTLS EMV and US Quick Chip.
  • Knowledge of payment device applications, utilities, APIs and SDK
  • Effective communication and organizational skills Problem solving and analytical skills
  • Strong work ethic and ability to multi-task
  • Experience with network management, POS terminal, POS peripheral & EFT terminal setup
  • Solid understanding of Scrum & Agile development principles & methodologies
  • Retail POS industry knowledge & experience
  • Understanding of retail grocery, PCR and/or Hospitality business processes and analysis
 
Specialization in at least one of the following manufacturer families, platforms, tools & SDKs:
 
 
  • Ingenico
  • Devices: isc250, isc480, Lane Series
  • Tools: LLT - manual load software, TeliumFormBuilder.exe (Screen Creation Tool), TeliumPackagingTool.exe (Screen Packager into .tgz file)
  • Platform: RBA
 
  • Equinox
  • Devices: L5200, L5300, Luxe Series
  • Tools: Equinox FormBuilder (Form Builder Tool), Equinox SimPOS (POS Simulator), Equinox FPE Loader
  • Platform: FPE
Very competitive salary and benefits!
Great company to work for!
Full relocation package is available!
Don't miss out! Apply now and we'll be in touch immediately with more specific details, salary information and to answer any questions!!

This position does NOT provide sponsorship so please do NOT apply if you require sponsorship.  Thank You

KP Recruiting Group 
"Bringing Talent to the Marketplace"

KP Recruiting Group is a well established and very respected recruiting firm.  We have built a strong reputation as a premier resource for providing highly qualified candidates for our clients.  We are very experienced in many industries and have a wide range of clients.  We will serve as your advocate during your career search!  Let us do the work for you!  There is never a fee for our services!



 
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